Commerce Director

We are a leading multi-brand fashion eCommerce platform in the Middle East, offering fashion, beauty and lifestyle products from a diverse range of global and regional brands. We are a company driven by passionate, young individuals who are shaping the future of fashion and eCommerce in the region. We are always on the lookout for talented individuals who are ready to contribute to our mission and grow alongside us. We’re looking for an entrepreneurial and highly collaborative Marketplace Director to lead our fast-growing marketplace business and take it to the next level.

• Own and deliver the P&L and GMV growth targets for the marketplace - a significant part of our overall business;
• Define and execute growth strategies for both regional and cross-border marketplace business;
• Drive strategic assortment expansion across fashion, beauty, home, and lifestyle categories;
• Lead brand and seller acquisition across key categories from regional and international markets;
• Oversee ongoing performance management and growth of marketplace sellers;
• Collaborate with product and tech teams to continuously improve seller platform features, dashboards, and automation tools to enable seller success at scale;
• Partner with operations and logistics to improve SLAs, drive efficiency, and ensure a seamless order fulfillment and returns experience;
• Actively improve seller and brand NPS by streamlining backend processes and resolving pain points;
• Build and manage a dedicated seller support team to provide timely and high-quality service;
• Drive seller education, communication, and enablement programs to improve seller performance;
• Lead and develop a high-performing marketplace team across account management, planning, business development, and seller support.

Commercial Director - Marketplace will be responsible for the end-to-end performance, growth, and operations of the marketplace business. This leader will own the commercial strategy, partner acquisition, assortment expansion, seller success, and P&L for the category, working cross-functionally with buying, operations, tech, finance, onsite and marketing.

• A front-row seat to reshaping fashion e-commerce in the region;
• A dynamic, entrepreneurial environment with real ownership and impact;
• A huge opportunity to grow professionally;

• Remote or hybrid option with a great compensation package.

If you are passionate about technology and want to be part of a team that is redefining the marketplace experience, we would love to hear from you!